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PRS Guitars

2017 SE Custom 24 Electric Guitar - Whale Blue

SKU: # 514626   |   Model: # CU4WB   |    Product Reviews1 Reviews  Write a Review
PRS Guitars
2017 SE Custom 24 Electric Guitar - Whale Blue
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Description
Q & A
Reviews 1
Performance Warranty
The SE Custom 24 brings the original PRS design platform to the high-quality, more affordable SE line up of instruments. Played by internationally touring artists, gigging musicians, and aspiring players, the SE Custom 24 features a maple top, mahogany back, wide thin maple neck, rosewood fretboard with bird inlays, and a PRS-designed tremolo bridge. Its versatile sounds come from the 85/15 "S" pickups paired with a volume, push/pull tone control, and 3-way blade pickup selector.
The SE Custom 24 is a modern classic with roadworthy durability, addictive playability, and wide array of tones, making it a perfect workhorse guitar.

SPECIFICATIONS

BODY
Top Wood: Maple with Maple Veneer
Back Wood: Mahogany

NECK
Number of Frets: 24
Scale Length: 25"
Neck Wood: Maple
Neck Shape: Wide Thin
Fretboard Wood: Rosewood
Fretboard Inlay: Birds

HARDWARE
Bridge: PRS Patented Tremolo, Molded
Tuners: PRS SE Tuners
Hardware Type: Nickel

ELECTRONICS
Treble Pickup: 85/15 "S"
Bass Pickup: 85/15 "S"
Controls: Volume and Push-Pull Tone Control with 3-Way Blade Switch

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Reviews

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A little disappointed with this purchase. 0 of 0 customers found this review helpful
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Product Experience   I own it
Closest Store   Courtenay, British Columbia
I recently bought this one at my local Long and McQuade store. It pains me to leave a negative comment about my experience as I typically get awesome service from these folks. Unfortunately, I think they under delivered this time around. I went for this specific model (2017) as it was in the colour I wanted. Before ordering it, I wanted to validate that the guitar wouldn’t be a floor model which they were able to confirm no problem. I specified several times that I only wanted new in box but to my surprise, the guitar was only in its gig bag when I picked it up. When I asked why, they said that they didn’t have enough storage room in the back to keep stuff in original boxes. They only had the guitar for half a day as I picked it up the day it came in... I also found that comment strange considering that they had just moved to a much larger location and the few guitars that I had previously bought from them, when they were operating at their much smaller facility, all came in their unopened original boxes... Salesman tells me as he brings it to the front that he’s been dying to peek at it all day but wanted me to have the privilege. Took the guitar home and right away noticed a few scratches around the tone and volume knobs. Now about the guitar, I obviously did my research before buying it but as it turns out, I’m very disappointed so far. The colour came in a little lighter than what I was expecting but hey, luck of the draw I guess. In the first few weeks, I just couldn’t keep this guitar in tune and was having major fret buzz issues from atypical strings (A & D). Knowing that it came from Ontario and travelled across the country in the middle of winter, I initially blamed acclimatization but this is persisting. I can’t even play a song without having to tune it halfway through cause it sounds so distressed. The other disappointment is the back plate. The craftsmanship of PRS guitars is one of their claims to fame. Well, the tremolo system back plate is not even recessed. In addition, the edges of the PVC plastic are not even smoothed out. When I look at the action, it is obvious to see that the A string is lower than the other strings and doesn’t follow the fretboard’s curvature which prevents me from palm muting effectively. I know that the free setup will most likely correct this issue but... Other than that, the guitar plays and sounds decent but I find that the pickups are quite noisy in comparison to my 8 other guitars.
Posted by Frank on Mar 31, 2020
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Protect your investment with the Long & McQuade Performance Warranty

A warranty can be a very important factor when making a buying decision. Because repairs can be very expensive in terms of parts and labour costs, manufacturers usually only provide one year limited warranties that generally only cover items that malfunction due to a manufacturer’s defect. With an important purchase such as a musical
instrument or piece of studio gear, however, many people want to have the peace of mind in knowing that their investment will be protected should the product no longer be performing at 100%.

Because of this, Long & McQuade provides our customers with a FREE one-year Performance Warranty on most of our products. The Long & McQuade Performance Warranty supplements the manufacturer’s warranty to ensure that our customers receive complete “no hassle” warranty coverage within their first year.

How does the Long & McQuade Performance Warranty differ from most manufacturers' warranties?
  • Performance Guarantee: Normal wear and tear is covered, so your product will be performing as well as the day you purchased it for the entire duration of the coverage. Band and Orchestral Performance Warranty does not include replacing pads or cleaning for woodwind instruments, unless deemed necessary by our repair staff. Ultrasonic cleaning for brass instruments will be provided if deemed necessary by our repair staff, but is not routinely offered under the Performance Warranty.
  • Product Replacement: If your product cannot be fixed or costs too much to fix, we will replace it with the equivalent model for no additional charge. If this is not possible, a full refund will be provided.
  • No Lemon Policy: Your product will be replaced should the same problem occur multiple times.
  • Convenient: Easy drop off and pick up of the product at any Long & McQuade location.
  • Guitar Setup: Guitars purchased at Long & McQuade come with 1 free setup, to be redeemed within 1 year for new guitars and 90 days for used guitars.
  • Loaners Available: A loaner product may be given while the product is being repaired.
  • Power Surge Protection: Your product is covered even if damaged from a power surge.
  • Accessory Coverage: Any peripheral devices or accessories that come with your product (i.e. foot pedal, case) are also covered.
  • Commercial Use Coverage: Music and recording professionals who purchase gear for “heavy-use” commercial purposes will still be covered.
 

Long & McQuade reserves the right to restrict the purchase of additional years of Performance Warranty. Used products come with a 3-month Long & McQuade Performance Warranty. Some products (i.e. computers, software, cymbals and other items) are covered only by the manufacturer‘s warranty. Consumables (i.e. strings, reeds, drum sticks, batteries, tubes, cross faders) are excluded as they are designed to be replaced. Cosmetic Damage, Accidental Damage, or problems caused by Humidity or Temperature Issues are not covered. Speakers damaged by overpowering are generally not covered. Our coverage does not provide compensation for loss of use. As of June 2018 the Performance Warranty is no longer transferable. The warranty is only valid in Canada.

Purchasing additional years of coverage

Some manufacturers provide warranties for longer than 1 year; however, these are usually limited warranties that do not provide the same coverage as the Long & McQuade Performance Warranty. Customers interested in more complete and convenient (but not necessarily longer) coverage are still able to purchase additional years of the Performance Warranty.

If you are interested in receiving this coverage for longer than one year, you have the option of purchasing additional years of the Performance Warranty. The pricing is as follows:

  • NEW products: 4% of the current new selling price to double the warranty from 1 year to 2 years. 4% for each additional year.
  • USED products: 4% of the current new selling price to increase the warranty from 3 months to 1 year. 4% for each additional year.
  • GUITARS: 4% of the current new selling price to double the warranty from 1 year to 2 years. 4% for each additional year. $45 maximum. An additional free setup is not included with additional purchased years of Performance Warranty.
  • BAND and ORCHESTRAL instruments: 4% of the current new selling price to double the warranty from 1 year to 2 years. 4% for each additional year.

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