Carlton

Buying a new instrument is an exciting event and we want to ensure that every instrument we sell comes exactly how the manufacturer intended it to be. That is why Long & McQuade performs a quality control check for every stringed, brass, and woodwind instrument over $99 ordered online at Long-McQuade.com.

Our team of experienced staff will unbox your instrument and perform a detailed inspection to ensure it leaves our warehouse looking and playing great with our QC card signed and dated for your peace of mind.

We work hard to source the best instruments from around the world from the finest brands. It is important to us that you are completely satisfied with your new instrument purchase from day one onwards.

Band and Orchestral Performance Assurance Checklist

We look after the following:

•  Proper lubrication of valves and keys.
•  Inspect pads.
•  Proper fit of tuning slides.
•  Proper fit of tenon joints.
•  Lubricating corks for ease of set up.
•  Inspecting the case.
•  Safe removal of any shipping corks.
•  Ensuring all accessories function properly.
•  Inspecting bow hair and test tension.
•  Ensuring soundpost and bridge are set correctly.
•  Testing tuning pegs.
•  Tuning strings to correct pitch.
•  Cleaning and professionally repacking.