Long & McQuade Shipping

Free Shipping Courtesy of Long & McQuade

For orders over $99, Long & McQuade will cover the shipping costs.

Due to size, weight or destination, some items will not qualify for free shipping.

If the order does not qualify for free shipping, Long & McQuade will subsidize the cost with our Free Shipping Allowance.

All shipping credits and charges (if applicable) are clearly displayed on our View Order Summary page prior to completing your order.

Pick-Up In Store

As always, there are never any shipping or handling fees when you choose our convenient Pick-up In Store option.

Print Music orders and some small items under $99 can often be shipped by regular mail for $5.00.  Post Mail orders do not have tracking and can take 5-10 business days to arrive.  It is possible that our shipping team may open your package to re-arrange the contents so it qualifies for post mail.

 

Local Store Specials from Gear Hunter are not eligible for free shipping or the shipping allowance.

Estimated Transit Times for in stock orders

Purolator
Provinces
British Columbia 5 Business days
Alberta 4 Business Days
Saskatchewan 4 Business Days
Manitoba 3 Business Days
Ontario 1 Business Day
Quebec 2 Business Days
New Brunswick 2 Business Days
Nova Scotia 2 Business Days
Prince Edward Island 2 Business Days
Newfoundland 4 Business Days
Yukon 5 Business Days
Northwest Territories 5 Business Days
Nunavut 6 Business Days

Long & McQuade Shipping Insurance

Long & McQuade shipping insurance provides 100% coverage against shipping damage or loss.

In addition, should you decide that the product is not suitable and you need to return it, we are ensuring that this process will be as cost-free as possible. Rather than returning the item to our webstore, you can return it to any of our conveniently located stores at no additional cost. Furthermore, when you purchase a new product from us, we provide a free shipping allowance, and insurance ensures that you will receive 100% of the price you paid for the item, including the shipping allowance on any returns. Additional shipping charges over and above the allowance amount are non-refundable. Similarly, products purchased from our GearHunter site do not qualify for shipping refunds.

Questions/Contact

Please call our toll-free web store customer support line at 1-855-588-6519, or email [email protected] with any questions, suggestions or concerns.