Report A Bug

Please fill out as much information as possible.

What web browser were you using when the error occurred?

What Operating System were you using when the error occurred?

If checking out, how many items were in the shopping cart when the error occurred?

If checking out, what payment method was used when the error occurred?

What node were you on when the issue occurred? (bottom left corner)

What date/time did the error occur ( as close to accurate time as possible )?

Are there any other details that you can tell us leading up to or during the issue in question? Can you describe the issue?

What is your email address for us to contact you at?

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Long & McQuade’s relationship with you in relation to this website.

The term “Long & McQuade” or “us” or “we” refers to the owner of the website whose office is 722 Rosebank Road, Pickering Ontario.The term “you” refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without prior written consent.

Orders and Pricing
Because prices, product descriptions, and availability can change quickly, Long & McQuade does not warrant the accuracy or completeness of the information provided on the Site.

We reserve the right to limit quantities available for sale. We also reserve the right to at any time, reject, correct, cancel or terminate any order for any reason whatsoever. If the price of any product you order was incorrectly displayed on our Long & McQuade web site we will provide you with an opportunity to place an order at the correct price.

Quantities
Some products, including those identified as Special Buy and Limited Quantity may be limited to stock on hand and are offered on a first come, first served basis.

Shipping Charges—Taxes and Title
Separate charges for shipping and handling will be shown on your order form. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries.

All items purchased from Long & McQuade are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.

Website Disclaimer
The information contained in this website is for general information purposes only. The information is provided by Long & McQuade and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. Through this website you are able to link to other websites which are not under the control of Long & McQuade. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Long & McQuade takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Copyright Notice
This website and its content is copyright of Long & McQuade All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

you may print or download to a local hard disk extracts for your personal and non-commercial use only
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. We reserve the right to limit quantities available for sale. We also reserve the right to at any time, reject, correct, cancel or terminate any order for any reason whatsoever. If the price of any product you order was incorrectly displayed on our Long & McQuade web site we will provide you with an opportunity to place an order at the correct price.