Martin Guitars 000-13E Retro Walnut Road Series Acoustic/Electric Guitar with Softshell Case
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Free Setup Included
In addition to the benefits of the Performance Warranty, we offer one complimentary setup with the purchase of a new or used guitar, to be redeemed at any Long & McQuade location within the initial free-warranty period (1-year on new, 90-days on used).
This Includes:
- Restring (Strings not included).
- Tighten and lubricate all hardware.
- Clean and test electronics.
- Replace battery if needed (Battery not included).
- Adjust or rehang loose wiring.
- Clean and condition the fingerboard.
- Fret polish to remove minor scratches, pits and corrosion.
- Cleaning of the entire instrument.
- Adjust truss-rod to correct neck relief.
- Adjust saddle radius to match fingerboard.
- Adjust action at bridge.
- File nut slots for proper string movement.
- Adjust intonation.
- Adjust tremolo bridge setting to player's preference.
- Add/remove trem-springs as needed (Parts not included).
- Adjust pickup balance.
- Full inspection and play test.
Long & McQuade Performance Assurance
Buying a new instrument is an exciting event and we want to ensure that every instrument we sell comes exactly how the manufacturer intended it to be. That is why Long & McQuade performs a quality control check for every stringed, brass, and woodwind instrument over $99 ordered online at Long-McQuade.com.
Our team of experienced staff will unbox your instrument and perform a detailed inspection to ensure it leaves our warehouse looking and playing great with our QC card signed and dated for your peace of mind.
We work hard to source the best instruments from around the world from the finest brands. It is important to us that you are completely satisfied with your new instrument purchase from day one onwards.
Stringed Instrument Performance Assurance Checklist
Unlike our free set-up, which is included within the first year of purchase, this process is done to have the instrument set to the factory specs rather than to each player's feel or preferences.
We look after the following:
- Inspect finish and hardware.
- Check electronics to make sure everything is in working order. Check batteries on active pickups.
- Inspect strings.
- Inspect frets and fretboard.
- Check truss rod. Adjust for bow and relief.
- Tune instrument to manufacturer's specified tuning.
- Check/set action height.
- Stretch strings and re-tune instrument and ensure machine heads are working well.
- Check for fret buzz by playing every note.
- Check/set intonation.
- Check/set pickup height.
- Cleaning and professional repacking.
Great Additions
Description
Features
• 000-14 Fret body size• Black Walnut back and sides
• Spruce top with Aging Toner top color
• PA Profile with High-Performance Taper neck
• 1 3/4" fingerboard width at nut
• Softshell case
Specifications
TopTop Material: Spruce
Finish Top: Gloss
Top Color: Aging Toner
Top Inlay Material: Multi-Stripe
Top Detail: None
Binding: White
Bridge Material: Ebony
Bridge Style: Modern Belly
Bridge String Spacing: 2 5/32"
Bridge Pin Material: White Plastic
Bridge Pin Dots: Faux Tortoise
Pickguard: Faux Tortoise
Pickguard Inlay: None
Rosette: Style 28 Boltaron
Saddle: White Tusq
Saddle Radius: 16"
Body
Body Size: 000-14 Fret
Construction: Mortise & Tenon Neck Joint
Back Material: Black Walnut
Side Material: Black Walnut
Back and Side Finish: Gloss
Back and Sides Color: Natural Stain
Bracing Pattern: X-Brace
Brace Shape: Scalloped
Brace Material: Spruce
Brace Size: 5/16"
Heelcap: White
Neck
Neck Shape: PA Profile
Neck Taper: High-Performance Taper
Neck Material: Select Hardwood
Neck Color: Natural
Finish Neck: Hand-Applied
Scale Length: 24.9"
Number of Frets Total: 20
Neck Joins Body At: 14th Fret
Fingerboard Material: Ebony
Fingerboard Width at 12th Fret: 2 1/8"
Fingerboard Width at Nut: 1 3/4"
Fingerboard Inlay Style: 28 Style Dots
Fingerboard Inlay Material: Faux Mother-of-Pearl
Fingerboard Binding Material: None
Side Dots: White
Headstock
Headstock Shape: Solid
Headplate Material: Brazilian Rosewood HPL
Headplate Logo Style: Script Ink
Headplate Binding Material: None
Tuning Machines: Nickel Open Gear
Knob: Butterbean
Nut Material: White Corian
Misc
Case: Softshell
Label: Paper Label
Electronics: Yes
Electronics Options: Martin E1
Pleked: true
Q & A
Reviews
Protect your investment with the Long & McQuade Performance Warranty
A warranty can be a very important factor when making a buying decision. Because repairs can be very expensive in terms of parts and labour costs, manufacturers usually only provide one year limited warranties that generally only cover items that malfunction due to a manufacturer’s defect. With an important purchase such as a musical
instrument or piece of studio gear, however, many people want to have the peace of mind in knowing that their investment will be protected should the product no longer be performing at 100%.
Because of this, Long & McQuade provides our customers with a FREE one-year Performance Warranty on most of our products. The Long & McQuade Performance Warranty supplements the manufacturer’s warranty to ensure that our customers receive complete “no hassle” warranty coverage within their first year.
How does the Long & McQuade Performance Warranty differ from most manufacturers' warranties?
- Performance Guarantee: Normal wear and tear is covered, so your product will be performing as well as the day you purchased it for the entire duration of the coverage. Band and Orchestral Performance Warranty does not include replacing pads or cleaning for woodwind instruments, unless deemed necessary by our repair staff. Ultrasonic cleaning for brass instruments will be provided if deemed necessary by our repair staff, but is not routinely offered under the Performance Warranty.
- Product Replacement: If your product cannot be fixed or costs too much to fix, we will replace it with the equivalent model for no additional charge. If this is not possible, a full refund will be provided.
- No Lemon Policy: Your product will be replaced should the same problem occur multiple times.
- Convenient: Easy drop off and pick up of the product at any Long & McQuade location.
- Guitar Setup: Guitars purchased at Long & McQuade come with 1 free setup, to be redeemed within 1 year for new guitars and 90 days for used guitars.
- Loaners Available: A loaner product may be given while the product is being repaired.
- Power Surge Protection: Your product is covered even if damaged from a power surge.
- Accessory Coverage: Any peripheral devices or accessories that come with your product (i.e. foot pedal, case) are also covered.
- Commercial Use Coverage: Music and recording professionals who purchase gear for “heavy-use” commercial purposes will still be covered.
Long & McQuade reserves the right to restrict the purchase of additional years of Performance Warranty. Used products come with a 3-month Long & McQuade Performance Warranty. Some products (i.e. computers, software, cymbals and other items) are covered only by the manufacturer‘s warranty. Consumables (i.e. strings, reeds, drum sticks, batteries, tubes, cross faders) are excluded as they are designed to be replaced. Cosmetic Damage, Accidental Damage, or problems caused by Humidity or Temperature Issues are not covered. Speakers damaged by overpowering are generally not covered. Our coverage does not provide compensation for loss of use. As of June 2018 the Performance Warranty is no longer transferable. The warranty is only valid in Canada.
Purchasing additional years of coverage
Some manufacturers provide warranties for longer than 1 year; however, these are usually limited warranties that do not provide the same coverage as the Long & McQuade Performance Warranty. Customers interested in more complete and convenient (but not necessarily longer) coverage are still able to purchase additional years of the Performance Warranty.
If you are interested in receiving this coverage for longer than one year, you have the option of purchasing additional years of the Performance Warranty. The pricing is as follows:
- NEW products: Starting at 4% of the current new selling price to double the warranty from 1 year to 2 years. Starting at 4% for each additional year.
- USED products: Starting at 4% of the current new selling price to increase the warranty from 3 months to 1 year. Starting at 4% for each additional year.
- GUITARS: 4% of the current new selling price to double the warranty from 1 year to 2 years. 4% for each additional year. $45 maximum. An additional free setup is not included with additional purchased years of Performance Warranty.
- BAND and ORCHESTRAL instruments: 4% of the current new selling price to double the warranty from 1 year to 2 years. 4% for each additional year.
Reserve in Store
| Product | SKU | Qty |
|---|---|---|
| 000-13E Retro Walnut Road Series Acoustic/Electric Guitar with Softshell Case | 838374 |
