In Store Stock
Performance Guarantee - normal wear and tear is covered, so your product will be performing as well as the day you purchased it for the entire duration of the coverage.
100% Parts and Labor Coverage
Product Replacement - if your product cannot be fixed or costs too much to fix, we will replace it with the equivalent model for no additional charge. If this is not possible, a full refund will be provided.
No Lemon Policy - your product will be replaced should the same problem occur multiple times.
Convenient - easy drop off and pick up of the product at any Long & McQuade location.
Guitar Setup - Guitars purchased at Long & McQuade come with 1 free setup, to be redeemed within 1 year for new guitars and 90 days for used guitars.
Loaners Available - a loaner product may be given while the product is being repaired.
Power Surge Protection - your product is covered even if damaged from a power surge.
Accessory Coverage - any peripheral devices or accessories that come with your product (i.e. foot pedal, case) are also covered.
Commercial Use Coverage - music and recording professionals who purchase gear for “heavy-use” commercial purposes will still be covered.
Web Store
Phone: 1-855-588-6519
French Phone: 1-855-472-0335
Email: websales@long-mcquade.com
View Store Details
Store Hours
Sunday 8:30am - 8:00pm (EST)
Monday: 8:30am – 10:00pm (EST)
Tuesday: 8:30am – 10:00pm (EST)
Wednesday: 8:30am – 10:00pm (EST)
Thursday: 8:30am – 10:00pm (EST)
Friday: 8:30am – 10:00pm (EST)
Saturday: 9:30am - 8:00pm (EST)
All Times are Eastern Daylight Time
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SUPPORT MUSIC THERAPY AT CHILDREN'S HOSPITALS
Donate to support your closest participating children's hospital or organization.
A full list of beneficiaries can be found here.