Pick up at the store only. Contact Kanata Ontario
Performance Guarantee - normal wear and tear is covered, so your product will be performing as well as the day you purchased it for the entire duration of the coverage.
100% Parts and Labour Coverage
Product Replacement - if your product cannot be fixed or costs too much to fix, we will replace it with the equivalent model for no additional charge. If this is not possible, a full refund will be provided.
No Lemon Policy - your product will be replaced should the same problem occur multiple times.
Convenient - easy drop off and pick up of the product at any Long & McQuade location.
Guitar Setup - Guitars purchased at Long & McQuade come with 1 free setup, to be redeemed within 1 year for new guitars and 90 days for used guitars.
Loaners Available - a loaner product may be given while the product is being repaired.
Power Surge Protection - your product is covered even if damaged from a power surge.
Accessory Coverage - any peripheral devices or accessories that come with your product (i.e. foot pedal, case) are also covered.
Commercial Use Coverage - music and recording professionals who purchase gear for “heavy-use” commercial purposes will still be covered.
Sunday 9:00am - 9:00pm (EST)
Monday: 8:00am – 10:00pm (EST)
Tuesday: 8:00am – 10:00pm (EST)
Wednesday: 8:00am – 10:00pm (EST)
Thursday: 8:00am – 10:00pm (EST)
Friday: 8:00am – 10:00pm (EST)
Saturday: 8:00am - 8:00pm (EST)
All Times are Eastern Daylight Time
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Fast & convenient checkout
Your information is saved and ready to be used again
Easily track orders
Find out where your purchase is and when it may arrive
Quickly view order history
Your order history is always just a click away
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Every transaction on Long-McQuade.com is secure. Any personal information you give us will be handled according to our Privacy Policy.
Donate to support your closest participating children's hospital or organization.
A full list of beneficiaries can be found Opens News pagehere.
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Subscribe to our email list and be automatically entered to win a $100 gift card each month, and a $500 shopping spree 4x / year!
Become an Insider for exclusive access to contests, insider only events, and specials
Plus, be automatically entered to win a $100 gift card monthly and a $500 shopping spree quarterly.
By submitting this form, you agree to receive email marketing messages from Long & McQuade at the submitted email address. You can withdraw your consent at any time by following the unsubscribe instructions in any email we send to you. View Privacy. Contact Long & McQuade at 580 Granite Ct, Pickering, Ontario L1W 3Y8 or [email protected]
If you don't see the Insider Emails, please check your junk mail box.
Thanks for being a Long & McQuade Insider!