Rentals FAQ

Q:  What do I need to bring in with me to rent something?
A:  Some form of identification is very helpful to get the process started (an example would be, but not limited to, a driver’s license). A credit card is not required to rent from us but can make for an easy renewal option if you have one. Rental fees are collected at the time of rental. If you do not have a credit card, in most cases, a $20.00 deposit will be collected on top of the rental fee and then refunded to you when the rental is returned in full.

Q:  Do I need to reserve a rental?
A:  In most cases no reservation is necessary. We carry a lot of equipment in rentals and we always have PA systems and instruments available to rent. If you’re looking for a very specific model or product a hold may be required in some cases. Contact your local store for availability.

Q:  How do the rates work?
A:  All of our rental products are assigned a low monthly rate. Daily, weekly and any other time period are based off a percentage of that monthly rate. For example a rental for one day would be 25% of the monthly rate, a weekend rate (Fri-Mon) would be 41% of the month, a week rate would be 50% and so on. You can rent for any time period with one day being the minimum.

Q:  Do you have rent to own?
A:  Yes we do on many band instruments and a limited selection of student models from other departments. (drums, guitar, etc.). We also offer in store financing which may be a better option in some cases. Our staff will be happy to discuss all options with you.

Q:  What happens if I want to buy my rental?
A:  We are happy you are enjoying your rental! We can arrange a buyout at any time during your rental. Please contact a store and the staff will be happy to assist you.

Q:  I want to rent something that is not a normal rental item to try it out in case I want to buy it. Can this be arranged?
A:  We would be happy to discuss this with you. Please speak to one of our associates in store.

Q:  Can I return my rental to any location?
A:  Yes, you can return your rental to any L&M location?