Update Regarding COVID-19 and Our Stores and Lesson Centres
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Update Regarding COVID-19 and Our Stores and Lesson Centres

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Update Regarding COVID-19 and Our Stores and Lesson Centres


Updated 05/04/20
Our stores are operating at different capacities. Please see the individual store web pages for further details.
 

Updated 03/27/20

Purchases:

  • Through our web store, where you can have your items shipped to you.
  • From your local store, where we have reduced staff, following personal and environmental hygiene practices as outlined by the WHO, helping to fulfill people’s orders with no-contact, curbside service
    • Please call or email the store in advance to arrange your purchase, or use the web store “Pick up in Store” function.
    • Credit card payment is preferred; however, some locations have mobile debit available. Please check with your store.
    • Some locations are offering local delivery. Check with the store near you for availability.
    • Some locations have reduced store hours at this time. Check the store’s web page for updates.

Rentals:

  • We are able to offer select rental options via curbside service for all stores across Canada. Please call your local store to arrange your rental and pickup.
  • We are now able to accept rental returns in all provinces. Please call the store to arrange your rental return. All returned rentals are quarantined and sanitized before being rented out again.
  • 04/02/20

    Online Renting Now Available for Select Student Instruments!

    Why not have the family make music while they’re housebound? After e-learning is done for the day, the kids can hone their skills by trying their hand at a new instrument, or continuing their school music program studies at home.

    Brass, strings, percussion, guitars and more – rent for as little as $10/month! Click here for more details and to start the rental process.

    *Please type "NA" in the student/school fields if not applicable.

Repairs:

  • Some locations are accepting repairs. Please contact the store directly to find out what options are available near you.

Trade Ins, Inventory Purchases and Returns:

  • At the moment we are not taking trades or making inventory purchases.
  • If you’d like to return a purchased item, please contact your local store to review your options.

Music Lessons: