Improving Your Online Shopping Experience

Improving Your Online Shopping Experience

Long & McQuade has been busy making your online shopping experience with us better.

Increased Support 
Our web sales support team is available 7 days a week. Phone, email or live chat support is available Monday through Friday 8:30am to 10pm and 8:30am to 8pm on weekends (EST).


True Omni-Channel Experience 
You can browse our site and either have items shipped directly to you, or made available for pickup at any of our 90 locations.


Expanded inventory Listings 
You can now see our new, used and demo inventory across all of our locations online.   


Shop My Store 
This shows the inventory that is in stock and available for immediate pickup or delivery at any particular location.


Quicker Order Fulfillment 
In some cases we can have the product in your hands the same day!


Online Rentals
Many basic instrument rentals - including guitars, pianos, percussion, brass, woodwinds and orchestral strings - can now be processed online.


Features new and used specials available for local store pick up or delivery.


Exceptional Guitars
This is a curated list of many of the premium electric, acoustic and bass guitars we have in our stores and available for pick-up or delivery.


Performance Warranty
We have made our in-house warranty available for items purchased online.   

Expanded Payment Options
Credit card, PayPal,e-transfers, and online financing are available in our web store.