Long & McQuade Shipping
Long & McQuade Free Shipping
- For most orders over $99, Long & McQuade will cover the shipping costs.
- Due to size, weight or destination, some items will not qualify for free shipping.
- If the order does not qualify for free shipping, Long & McQuade will subsidize the cost with our Free Shipping Allowance.
- All shipping credits and charges (if applicable) are clearly displayed on our View Order Summary page prior to completing your order.
- Local Store Specials from Gearhunter and used items are not eligible for free shipping or the shipping allowance.
Pick-Up In Store
- New items ordered online can be picked up in any of our locations without any shipping fees. Just choose "Pickup In Store" on the product page.
Print Music & Small Package Orders
- Print Music orders and some small items under $99 can often be shipped by regular mail for $7.00. Post Mail orders do not have tracking and can take 5-15 business days to arrive. It is possible that our shipping team may open your package to re-arrange the contents so it qualifies for post mail.
Long & McQuade Shipping Insurance
- Long & McQuade Shipping Insurance provides 100% replacement coverage if your shipment is lost or damaged in transit.
Additional benefit:
- When you purchase a new product, a free shipping allowance is included. If you return the item to any Long & McQuade store and you purchased shipping insurance, you’ll receive full refund of the shipping allowance.
Please note:
- Any shipping charges beyond the shipping allowance amount are non-refundable.
- Local Store Specials from GearHunter and used items do not qualify for shipping refunds.
Questions/Contact
- Please call our toll-free web store customer support line at 1-855-588-6519, or email [email protected] with any questions, suggestions or concerns.
